Yes, many vets support pet insurance because it allows them to offer the best medical care. When a pet is covered, vets can recommend treatments based on their professional judgment, not on what a pet owner can afford at that moment.

Why do veterinarians value pet insurance?

Veterinarians dedicate their careers to animal health. Their goal is to provide the highest standard of care possible for every patient. However, advanced medical treatments, from diagnostic imaging to complex surgeries, can be expensive. This can lead to difficult conversations where a pet owner has to weigh the recommended treatment against its cost.

Pet insurance helps remove that financial barrier. It gives veterinarians the freedom to recommend the best course of action, knowing a pet owner has the financial support to follow through. This is often called enabling ‘clinical freedom’. It allows the focus of the conversation to remain on the pet’s health and recovery, which is the ideal situation for the veterinarian, the pet, and their family.

How does pet insurance help the veterinary team?

A veterinary clinic is a place of high emotion. When a beloved pet is sick or injured, their family is understandably stressed. Adding financial anxiety to this situation can be very challenging for everyone involved. The clinic’s staff often bear the emotional weight of these difficult cost conversations.

When a pet is insured, it can significantly reduce this emotional and administrative strain on the vet team. The focus shifts from negotiating costs to coordinating care. With systems like GapOnly®^~, the financial transaction is streamlined, which means the team can spend less time on billing and more time supporting their patients and clients.

What kind of insurance best supports a vet’s work?

Veterinarians value insurance policies that are clear, simple, and comprehensive. Policies with confusing tiers, lots of exclusions, or low payout limits can sometimes create new problems. They can restrict the available treatment options and may not provide the security a pet owner was expecting.

From a clinical perspective, the most useful policies tend to be those that:

• Offer one comprehensive plan. This removes guesswork about what is and is not covered.
• Have no payout limits. This is crucial for chronic conditions, major surgeries or referral to specialists, ensuring a pet has coverage for their entire life without fear of it running out.
• Cover hereditary and congenital conditions. This reflects an understanding of animal health, as these are realities for many breeds.

How does Trupanion partner with veterinarians?

Trupanion was designed to support veterinarians in providing the best medical care. We do this by offering a single, comprehensive policy with no payout limits for eligible conditions*. This structure is intended to give veterinarians the confidence to recommend the best treatment, from advanced diagnostics to ongoing therapy for chronic illness, knowing their clinical decisions are supported.

Through our partnership with GapOnly®^~, we can also pay the vet directly, often in minutes. This removes the need for pet owners to pay the full bill upfront, reducing financial stress at the clinic and allowing the team to focus on what they do best: caring for pets.

 _{^~GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd. ^#The gap means the difference between the vet’s invoice and the eligible claim benefit under the policy. *Terms, conditions and exclusions apply. See PDS for details.}

_{Any advice is general only and may not be right for you. Consider the Product Disclosure Statement (PDS) and Target Market Determination available on this site before deciding.Terms, conditions, waiting periods and exclusions apply}