Trupanion Policy

New October 2021 Policy

If you have renewed or enrolled with us after October 5th this is your policy document.

Our Member Experience team is available 24/7 to walk you through our policy and answer all of your questions on 1300 328 042. 

This new Policy from October 5th incorporates the supplementary PDS information outlining the few key changes to the “Duty of Disclosure” to “Duty to Not Misrepresent” as well as adjustments to our internal complaints and appears process.

2021 Policy

If you have renewed or enrolled with us after 1st April 2021 and before October 5th this is your policy document.

If you joined or renewed from 5th October 2021 then this Supplementary PDS is also important to review as it outlines some amendments to your policy documents.

2019 Policy

If you joined us prior to April 1st 2021 and haven’t yet renewed, this is your policy.

Target Market Determination